Effective Communication
(Involves Both Listening and Talking)
  • Purposeful conversation- talking with each other in order to understand what the other means.
  • Reflective listening responses which indicate you understand the child's feelings.
  • I-messages...blame-free messages about your positive feelings and about things that bother you.
  • A nonjudmental attitude which respects the child.
  • Appropriate timing.
  • Restricting talk to friendly exchanges as much as possible.
  • Avoiding pressure, sarcasm, and ridicule.
  • Avoiding labeling.
  • Showing your faith and confidence in your child.

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Susan Lieberman is in private practice in North York as a family therapist and public speaker. For more information,
Call: (416) 512-6356. or Email: susanl@familysupport.net